Jira Help and Support

Overview

Use this page to understand ways to get help and support using Jira. Jira is used for the P1 Help Desk.

This video details the procedure for submitting a Jira Help Desk ticket to P1.

For additional information, refer to the Jira support information in the table below.

Support Needed	Link
Platform One Help Desk Use this link to get to the P1 Help Desk. From here, you can submit any help/support ticket (i.e., MDO support, collaboration tool assistance, and/or CtF requests).	P1 Help Desk
Application Access Update Use this ticket if you need to add or remove people to your team's spaces. Note: Only your team's dedicated onboarding supervisor can submit tickets using this form.	Application Access Update Request
Add/Remove Onboarding Supervisors Use this ticket if you need to add or remove an onboarding supervisor to your team. Note: Only your team's dedicated onboarding supervisor can submit tickets using this form.	Add/Remove Onboarding Supervisor Request
Cyber Tickets Use these tickets if you need: CtF requests Submit cyber concerns SD Elements account requests	Cyber Help Desk Requests
Party Bus Pipeline Support Help Tickets Open a request for your Party Bus Mission Application Pipeline with the MDO team.	Party Bus Pipeline Support Requests